Our Services

In-person research customized to your needs

Bring your research to life

Just like with virtual research, we bring a video-forward perspective to our in-person research projects.

We travel with small video gear that far exceeds the quality of what hangs from the ceiling at traditional research facilities. And we go anywhere your customers are.

Multiple interviews are edited together to highlight key insights and compliment the overall research report. The polished final product tells a cohesive, compelling story your stakeholders will remember.

Focus Groups

Focus groups, dyads, triads, and friendship pairs are an efficient way to gather direct feedback from a small group at one time. We can also stream sessions to any of your colleagues who can’t attend in person.

  • We advise on the optimal room set-up and layout

  • Multiple small cameras ensure key moments don’t get missed

  • Multiple microphones clearly capture every word

Focus group participants

One-on-One /
In-Depth Interviews

One-on-ones enable a closer, more open, and revealing conversation with your consumer, and is an excellent methodology for sensitive topics.

  • Experience higher-quality visuals (in full HD) and audio (using close-range microphones)

  • Observe unspoken feedback through micro-expressions that reveal deeper insights

  • We can record up to four interviews at a time when using multiple moderators

  • We can stream sessions to your colleagues who can’t attend in person

Woman wearing striped shirt and glasses, speaking into a camera during an interview. Another person is seated across from her, slightly out of focus.
Smiling person in denim jacket being filmed by a video camera.
Person in a blue shirt being filmed with a camera on a tripod indoors.

In-Home Ethnography

Research conducted in a person’s home or workplace lets you gain deep insights into the usage of your products or services by observing respondents in their daily environment.

  • High quality video and audio capture techniques highlight participants’ routines

  • Create unique, documentary-style productions to share with stakeholders

Two women and one child in a kitchen, one woman holding the child's hands. The kitchen has open pantry shelves, a hardwood floor, and a living area with a TV in the background.

User Experience

Usability research focuses on what people actually do when they interact with an app or digital experience, enabling you to observe and analyze behaviors to influence design.

  • Simultaneously watch the consumer’s face and hands with our unique split-screen view

  • Over-the-shoulder camera captures full interaction with the device (returning more valuable information than simple screen recording)

A split screen view of UX research on a phone